Puck Luck Terms & Conditions — Must be read before joining

By using the puck luck website (puckluck.biz) and mobile application, you confirm your full agreement to these terms and conditions. These terms form a legally binding agreement between puck luck and its members.

If you disagree with any part of these terms, please do not use the puck luck platform.

• puck luck reserves the right to modify these terms and conditions at any time
• Continued use of the site after any changes will be considered acceptance of the updated terms
• Members will be notified of major changes via email or in-app notification
• This agreement is governed by the applicable laws of Bangladesh

Creating an account with puck luck is completely free. However, you are required to provide accurate and truthful information at the time of registration.

Information Required for Registration

• Full name (as per national ID)
• Active mobile number (Bangladesh)
• Email address (optional but recommended)
• Date of Birth (to verify 18+)
• Strong Password

Account Security

Keep your account password and login details strictly confidential. You are solely responsible for all activity on your account. puck luck will never ask for your password by phone or message.

Puck luck regularly offers bonuses and promotional deals. Each offer has its own terms, clearly stated on the offer page.

Important Bonus Terms

• Each promotion may only be entered once; using multiple accounts to claim bonuses is strictly prohibited
• Bonuses cannot be withdrawn before the wagering requirement is met
• Using betting or arbitrage strategies on the same bonus will result in bonus cancellation
• Expired bonuses will be cancelled automatically
• puck luck reserves the right to modify or cancel any bonus offer

Puck luck supports the popular payment systems used in Bangladesh. All financial transactions are processed securely through encrypted channels.

Withdrawal Conditions

• Identity verification (KYC) must be completed before your first withdrawal
• Withdrawals must be made through the same method used for the deposit
• puck luck may request additional verification for any suspicious transactions
• If you have an active bonus, its wagering requirements must be met before you can make a withdrawal

Puck luck offers Sports Betting, live betting, casino games, and virtual sports. Each category has its own specific rules, though certain general terms apply across all sections.

General Betting Rules

• Bets cannot be cancelled once placed (except via the Cash Out feature)
• If incorrect odds are displayed due to a technical error, puck luck reserves the right to void the affected bets
• If a match is cancelled or incomplete, bets will be settled according to the applicable rules
• In the event of any dispute over a score or result, the decision will be made based on verification from official sources
• Coordinated betting with acquaintances is strictly prohibited

Casino Game Rules

Casino games use an RNG (Random Number Generator) that is regularly audited by independent third parties. The RTP (Return to Player) percentage for all games is available in the game information section.

Puck luck believes gaming is for entertainment, not a guaranteed source of income. That's why we provide members with a range of tools to help them stay in control.

• Deposit Limits: Set daily, weekly, or monthly deposit limits
• Betting Limits: Cap the total bet amount within a specific time period
• Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days
• Self-Exclusion: Suspend your account temporarily or permanently
• Reality Check: Receive periodic reminders about your app usage

To use these tools Responsible Gaming page. These can also be activated with the help of our support team.

By registering at puck luck, you agree to our Privacy Policy-as well. Your personal information is stored with the highest level of security.

• Your information is never sold to third parties
• Your information is used solely for service delivery and legal compliance
• Your data is protected through SSL encryption and regular security audits
• Your account and associated data can be deleted upon your request

For more details, visit our Privacy Policy Read.

Puck luck reserves the right to temporarily or permanently close an account for the following reasons:

• Registration with false or inaccurate information
• Operating Multiple Accounts
• Bonus Abuse or Fraudulent Activity
• Use of bots or automated software
• Money laundering or suspicious financial activity
• Misconduct Toward Other Members or Staff

Members may also request to close their account at any time. Any available balance will be withdrawn (excluding bonuses).